Shipping policy

1. General Information

This Shipping Policy explains how AquBox handles order processing, shipping, and delivery.

By placing an order, you agree to the terms outlined in this policy.


2. Provider Information

AquBox

Address: 1108 N Ethridge Pl, Boise, ID 83704, United States
Phone: +1 858-876-3063
Email: support@aqubox.shop


3. Order Processing Time

Orders are processed within 1–3 business days after payment is confirmed.

Orders are not processed on weekends or holidays.


4. Shipping Time

Estimated delivery times:

United States: 5–10 business days
International: 7–15 business days

Delivery times may vary depending on location and external factors.


5. Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.


6. Tracking Orders

Once your order has been shipped, you will receive a tracking number via email.


7. Delays

We are not responsible for delays caused by:

Shipping carriers
Customs clearance
Incorrect or incomplete shipping information


8. Lost or Stolen Packages

AquBox is not responsible for lost or stolen packages confirmed as delivered.

Please contact the shipping carrier for assistance.


9. Incorrect Address

If you provide an incorrect address, we are not responsible for failed delivery.

Additional charges may apply for reshipping.


10. Contact

AquBox

📍 1108 N Ethridge Pl, Boise, ID 83704, United States
📞 +1 858-876-3063
📧 support@aqubox.shop